Terms of Service

Last updated: April 2026

By accessing or using the Petzify website (petzify.co), you agree to be bound by these Terms of Service. Please read them carefully before placing an order or using our services.

1. Use of Website

You agree to use our website only for lawful purposes. You must not use it in any way that violates any applicable local, national, or international law or regulation, or that causes harm to others.

2. Orders and Payment

All orders are subject to availability and confirmation.
We reserve the right to cancel any order at our discretion.
Prices are listed in USD and may change without prior notice.
Full payment is required before an order is processed and shipped.
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.

3. Personalized Products

Since many of our products are custom-made to order, we are unable to accept returns or exchanges for personalized items unless they arrive damaged, defective, or incorrect. Please carefully review all personalization details before placing your order.

4. Shipping & Delivery

Orders are produced within 3–5 business days, followed by 10–17 business days of transit time for US orders. Delivery estimates are not guaranteed and may vary due to carrier delays or customs. See our Shipping Policy for full details.

5. Intellectual Property

All content on this website — including images, text, logos, and graphics — is the property of Petzify and is protected by applicable intellectual property laws. You may not reproduce or distribute any content without our prior written permission.

6. Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

7. Limitation of Liability

Petzify shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the relevant order.

8. Governing Law

These Terms of Service are governed by the laws of the State of Maryland, United States, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the site after changes are posted constitutes your acceptance of the updated Terms.

10. Contact

For questions about these Terms, contact us at:
📧 support@petzify.co
📍 5716 Rio Vista Dr, Derwood, MD 20855, United States
📞 (301) 448-0061